How QR Table Ordering Works

QR Ordering at the table is one of Eatsy's products. Your onboarding manager configures the codes and ships you printed placards. This article covers what your guests experience and what you can adjust.

What gets provisioned

• One QR code per table (or per section, if you'd rather group by Bar / Patio / Indoor)
• Printed placards with your logo, the QR, and table labels (e.g. "Mesa 5 · Table 5"). Eatsy prints on durable matte cardstock — they ship in 5 business days.
• A bilingual landing experience — when a guest scans, they pick Español or English, and the menu displays accordingly.

What guests experience

1. Customer sits at table 5
2. Scans the QR with their phone camera
3. Lands on a branded welcome screen — your Splash Screen with the table number ("Welcome to [Restaurant] · Mesa 5")
4. Picks Español or English
5. Browses menu, customizes items, adds to cart
6. Checks out — picks tip, pays
7. Order routes to your kitchen with the table number tagged

Multiple guests can scan the same QR and run separate tabs. Each pays their own check.

What you control yourself

The visual experience guests see is driven by your Microsite branding — same logo, colors, and Splash Screens you configure in Channels → Brand config. So when you update your brand, the QR landing updates with it.

The menu they see is the same menu in Menu management — featured products surface at the top, schedules respect time-of-day visibility, and 86'd items stay hidden.

What your onboarding manager handles

• Generating one QR per table or section
• Sending you the printed placards (or PDF if you'd rather print yourself — 4×6 inches, matte finish recommended)
• Setting tip prompt defaults (e.g. 18% / 20% / 22%)
• Optional service charge on parties of 6+
• Routing rules — does the order print at the kitchen printer, the bar printer, or both
• Hybrid mode — QR for drinks, server for food (or vice versa)