Your Eatsy Microsite needs to live at a real URL. You have three options. Domain configuration is exposed in admin.eatsyorders.com → Account → Settings → Domain — but the actual DNS work is handled by your onboarding manager.
Option 1: Full custom domain (takeover)
Your domain (yourrestaurant.com) becomes your Eatsy Microsite. Best if you don't have an existing site or your existing site is dated.
You give us your domain registrar login (GoDaddy, Namecheap, Google Domains, Cloudflare, etc.) — or grant delegated access. We update the DNS A and CNAME records, provision an SSL certificate (auto-renewing), and set up email forwarding so orders@yourrestaurant.com arrives in your inbox.
Live in 24–48 hours (DNS propagation is the bottleneck).
If your existing site has SEO authority
If your current yourrestaurant.com already ranks well in Google, we'll set up 301 redirects from your old URLs to the new equivalent ones to preserve SEO. Tell your onboarding manager which pages matter most so we capture them in the redirect map.
Option 2: Subdomain only
Keep your main site as-is. We set up order.yourrestaurant.com (or pedidos., food., menu. — whatever subdomain you prefer) to point to Eatsy.
You add a CNAME record in your DNS pointing to the target your onboarding manager provides. (We don't publish the CNAME target here because it changes occasionally and we'd rather you confirm with us than copy a stale value from docs.)
Live in 1–4 hours after DNS propagates.
Then you add an "Order Online" button to your existing site that links to your subdomain. Most operators put it in the top nav and as a hero CTA.
Option 3: Free Eatsy subdomain
Zero setup on your end. Your URL is <yourslug>.eatsyorders.com (e.g. saboryarte.eatsyorders.com). Live within minutes of menu approval.
This is exposed in admin.eatsyorders.com → Account → Settings → Domain under "Subdomain" — the page literally shows you the URL you've been granted.
You can upgrade to a custom domain at any time without losing your menu, customer database, or live orders. Add it under "Custom Domains" on the same page and your onboarding manager finishes the DNS handshake.
SEO considerations
- Custom domain ranks better than the free subdomain because Google trusts established domains.
- Schema markup is included on every Microsite regardless of domain choice.
- hreflang for EN/ES bilingual is set up automatically — Spanish speakers searching see your Spanish version.
If SEO ranking matters to you (it should), use a custom domain.
Already on Squarespace, Wix, or Shopify?
Use Option 2 (subdomain). Your existing site stays as your "about us / hours / location" site. The Eatsy subdomain handles ordering. Best of both worlds.