Resources
Everything you need to launch, run, and grow.
Setup guides, in-depth playbooks, troubleshooting, and reference docs. Bilingual EN/ES. Updated weekly.
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Getting Started
Six guides covering kickoff, menu import, brand setup, domain, going-live split, and the pre-launch checklist.
6 articlesGuides
How each channel works (Branded App, Microsite, QR, iPad) and how your team operates day-to-day in admin.eatsyorders.com.
18 articlesArticles
Long-form playbooks on commission economics, branded app ROI, multi-location scaling, and bilingual market positioning.
6 articlesReference
Specs and compatibility lists. Supported printers, card readers, iPad models, gateway options, integrations.
4 articlesTroubleshooting
When something breaks. Internet outages, payment issues, sync failures, printer headaches.
3 articles
Popular articles
- Getting Started
Quick Start: From Signup to First Order in a Week
The shortest path from signing up to taking your first live online order. Five steps, one week, mostly handled for you.
5 min read - Cornerstone
The True Cost of DoorDash: Commission Economics for Restaurants
A line-by-line breakdown of what 30% commissions actually do to your margin, and the real math behind switching to direct ordering.
9 min read - Guides
Branded App Setup: From Brand Assets to App Store Live
What we need from you, what we do on our end, and what to expect during Apple/Google review.
6 min read - Cornerstone
ROI of a Branded Restaurant App: A Math-Heavy Guide
When does a branded app actually pay for itself? A spreadsheet-grade breakdown of repeat-rate lift, push notification economics, and the break-even number you should be solving for.
16 min read - Guides
Loyalty Program Design: Pick the Right Type for Your Business
Points, visits, or tiers — which loyalty model fits your operation, and how to configure it without over-engineering.
7 min read - Cornerstone
Scaling from 1 to 10 Locations Without Operational Chaos
The infrastructure decisions, hiring sequence, and tooling that make multi-location restaurant growth predictable instead of catastrophic.
18 min read
What's new
- Apr 30, 2026
Menu items not syncing from Shift4: diagnosis and fix
When Shift4 menu items don't appear in Eatsy or show wrong prices, here's the systematic way to find and fix the cause.
6 min read - Apr 30, 2026
Internet outage during service: what happens and what to do
Step-by-step guide for surviving an internet outage at your restaurant — what works offline, what doesn't, and how to recover when you're back online.
5 min read - Apr 30, 2026
Apple rejected your Branded App submission: what to do
Diagnostic guide for the most common Apple App Store rejections of restaurant ordering apps and how Eatsy resolves them.
5 min read - Apr 30, 2026
Supported Receipt Printers
Which thermal receipt printers work with Eatsy iPad Menu and Order Management. Connection types, models, and recommended buys.
4 min min read
Can't find what you need?
Our team responds in EN and ES, typically within an hour during business days.