Troubleshooting
When something breaks, find the fix here.
Internet outage during service: what happens and what to do
Step-by-step guide for surviving an internet outage at your restaurant — what works offline, what doesn't, and how to recover when you're back online.
Apr 30, 2026
Apple rejected your Branded App submission: what to do
Diagnostic guide for the most common Apple App Store rejections of restaurant ordering apps and how Eatsy resolves them.
Apr 30, 2026
Menu items not syncing from Shift4: diagnosis and fix
When Shift4 menu items don't appear in Eatsy or show wrong prices, here's the systematic way to find and fix the cause.
Apr 30, 2026