Eatsy Orders

For QSR

Multi-channel. Multi-location. Multi-language. Built to scale.

Branded app, self-order kiosks, native delivery, all locations on one dashboard. Bilingual EN/ES from kiosk to push notification. 0% commission across every channel.

+10–15%

average ticket on kiosk vs. counter-staffed

1 dashboard

Every location, every channel, every order

Linear pricing

5 locations × $149.99 = $749.95/mo. No hidden tiering.

What's actually breaking at scale

  • Saturday 12:30 lunch rush. Counter line is 11 deep. Customers leaving.

    Self-order kiosks at the entrance. 4 customers ordering in parallel. Counter staff focuses on fulfillment.

  • 5 locations. 5 menu Slack threads. 5 versions of “is the new burrito live yet?”

    One menu source of truth. Update once, every location and every channel updates instantly.

  • DoorDash takes 30% on $11 burritos. The math doesn't work.

    0% commission. Native delivery via Uber Direct (DoorDash drivers, no DoorDash commission).

  • Your repeat customers reorder through Uber Eats because they don't have your app.

    Branded App on iOS + Android. Push notifications. Loyalty + win-back automation.

Built for the operator who already knows what's broken.

QSR operators don't need a sales pitch on “why direct ordering matters.” You already know — the math on third-party commissions hasn't worked for years, your kiosk vendor crashes during peak, and your branded app project keeps getting pushed to next quarter. Eatsy gives you the four channels (Branded App, Microsite, QR, iPad kiosk) on one platform, with native delivery, multi-location dashboards, and bilingual UX from kiosk to push notification — all on a per-location subscription that scales linearly without hidden tiering.

Recommended stack for QSR

QSR operators run on the Branded App plan because customers expect a real app. The plan covers Microsite, Order Management, EatsyAI, Loyalty, Catering. Add iPad Menu for kiosk mode at the counter, and native delivery for the 35–50% of orders that go off-premise. Multi-location pricing is linear — no “up to 5 locations” tiering games.

From $149.99/mo per location with the Branded App plan. iPad Menu + native delivery priced separately. Multi-location pricing linear: 5 locations = $749.95/mo.

What this looks like at a QSR with 5 locations

  • Saturday 12:30pm lunch rush, all 5 locations

    Each location runs 2 self-order kiosks at the entrance and 1 staff register iPad behind the counter. Average wait drops from 7 minutes to 2 minutes. App orders flow in parallel — picked up at the dedicated app-pickup shelf. Delivery orders dispatch via Uber Direct. Owner watches all 5 locations from her phone — green dots across the board, total orders at 12:35pm visible at a glance.

  • Launching a new seasonal item

    Marketing wants to launch the new Birria Bowl across all 5 locations on Tuesday. EatsyAI generates EN + ES descriptions. Owner reviews, approves. The item goes live on the app, microsite, kiosks, and QR — all 5 locations — in one click. Push notification fires to all app users in their language: “Nuevo: Birria Bowl. Disponible hoy.” / “New: Birria Bowl. Available today.”

  • Family of 4 ordering through the app

    The Garcias open the branded app at 6:15pm. App auto-detects their preferred location (their nearest store, set on first install). They reorder their usual: 4 burrito bowls, 2 horchatas. Loyalty status visible: “40 pts away from a free entree.” One tap reorders. Pickup ready at 6:32pm. They walk in, grab the bag from the dedicated shelf, drive away.

What's tuned specifically for QSR

  • Self-order kiosks built for peak

    Kiosk crashes during lunch rush kill weekly revenue. Eatsy iPad Menu in kiosk mode is built for sustained 4-hour peaks: idle timeout resets to language-select welcome screen, no “login expired” errors, no “refresh to continue” dead ends. Runs on any iPad from 2018+.

    • Locked-down ordering UI — no settings access, no app-switcher
    • Idle timeout (configurable, default 90 sec) returns to welcome screen between customers
    • Order confirmation prints automatically for the customer + kitchen ticket
  • Multi-location ops dashboard

    One owner login. All locations. The aggregate view is what most multi-unit operators actually use day-to-day: total revenue across all locations, today vs. yesterday, top items chain-wide, slowest performing location.

    • Per-location reports + an aggregate “all locations” view
    • Per-location menu, hours, delivery zones — set independently
    • Bulk menu updates (e.g., new seasonal item) across selected locations in one action
    • Per-location staff permissions — managers see their store; owner sees everything
  • Customer database that actually grows

    Every order — kiosk, app, microsite, QR, delivery — captures the customer. Phone, email, order history, preferred location. That database is your asset, not DoorDash's.

    • Cross-channel customer ID — same customer recognized whether they order at kiosk or in the app
    • Loyalty applies across all channels and all locations
    • Push + email + WhatsApp triggers segmented by location, frequency, last order, ticket size
    • CSV export of full customer database — your data, on the way out if you ever leave
Five locations, one menu, one platform. The dashboard tells me exactly what each location is doing without me having to call the manager. That alone paid for the year.

Monchy's Fast Food

Multi-location · Northern New Jersey

Industry pricing for QSR

The recommended stack starts at $149.99/mo per location. Multi-location pricing is linear. 0% commission, always.

See full pricing →

Multi-location pricing is linear: 5 stores = $749.95/mo, 10 stores = $1,499.90/mo. No “up to N locations” tiering games.

QSR operator questions

  • Use what you have. Any iPad running iPadOS 16+ works (covers iPads from 2018 onward). For dedicated kiosk stations you'll want floor-standing or counter-mount kiosks (~$150–250 on Amazon — we can recommend specific models). Eatsy doesn't sell hardware, so you have full flexibility.

Multi-channel. Multi-location. Multi-language. Built to scale.

15-minute demo. We'll show you how QSR operators specifically use Eatsy. Hablamos español.